ShopTalk w/FamilySearch: A better customer experience from FamilySearch

November 12, 2026 3:00 PM - 4:00 PM (EST)

Description

FamilySearch has been microfilming and digitizing records for over 100 years, but with the changing formats and technologies, it hasn’t always been easy to provide a customized and mutually beneficial product and customer experience to our archive friends. We are working hard to increase our focus in this area to make for a better experience and increased value for record custodians. Come and join the discussion to hear how we are moving forward, and bring your ideas to help shape experience moving forward.